1winjili Privacy Policy

1. Introduction

1winjili ("we," "us," or "our") operates the online gaming platform accessible at 1winjili.vip (the "Platform"). We are committed to protecting the privacy and personal data of all users ("you" or "your") who access or use our Platform.

This Privacy Policy describes how 1winjili collects, uses, stores, shares, and protects your personal information in connection with your use of the Platform. It also describes the rights you have regarding your personal data and how you can exercise those rights.

This Privacy Policy should be read together with our Terms & Conditions, which govern your use of the 1winjili Platform. By registering an account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.

1winjili operates in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, as well as applicable PAGCOR data handling requirements.

2. Personal Data We Collect

2.1 Information You Provide Directly

When you register an account, use the Platform, or contact our support team, we collect personal data that you provide to us directly, including:

• Identity Data: Full legal name, date of birth, nationality, and government-issued ID details (for KYC verification);
• Contact Data: Email address, mobile phone number, and residential address;
• Account Data: Username, password (stored in hashed form), account preferences, and communication preferences;
• Financial Data: Payment method details (GCash number, bank account details, cryptocurrency wallet addresses), transaction history, deposit and withdrawal records;
• Verification Documents: Copies of government-issued photo ID, proof of address, and proof of payment method ownership submitted for KYC purposes;
• Communications: Records of your correspondence with our support team, including live chat transcripts and email exchanges.

2.2 Information Collected Automatically

When you access the 1winjili Platform, we automatically collect certain technical and usage data, including:

• Device & Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers;
• Usage Data: Pages visited, features used, games played, session duration, click patterns, and navigation paths within the Platform;
• Location Data: General geographic location derived from your IP address (country and city level only; we do not collect precise GPS location);
• Cookie Data: Data collected through cookies and similar tracking technologies as described in Section 6.

2.3 Information from Third Parties

We may receive personal data about you from third parties in limited circumstances, including identity verification service providers, payment processors, fraud prevention services, and analytics providers. All third-party data sharing is conducted under appropriate data processing agreements.

3. How We Use Your Personal Data

1winjili uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your 1winjili account, including processing your registration and verifying your identity;
• Service Delivery: To provide you with access to the Platform's games, betting services, and features;
• Payment Processing: To process deposits, withdrawals, and other financial transactions through GCash, PayMaya, BPI, BDO, Metrobank, and cryptocurrency channels;
• KYC & Compliance: To verify your identity and age (21+ requirement), comply with anti-money laundering (AML) obligations, and meet PAGCOR regulatory requirements;
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, cheating, multi-accounting, and other prohibited conduct;
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance;
• Responsible Gaming: To monitor gaming behavior, enforce deposit and loss limits, and support self-exclusion requests;
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates where you have consented to receive such communications;
• Platform Improvement: To analyze usage patterns, conduct research, and improve the features and performance of the 1winjili Platform;
• Legal Obligations: To comply with applicable laws, regulations, court orders, and requests from regulatory authorities including PAGCOR.

4. Legal Basis for Processing

1winjili processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing necessary to perform our contract with you (i.e., to provide the Platform services you have registered for);
• Legal Obligation: Processing necessary to comply with our legal and regulatory obligations, including KYC, AML, and PAGCOR requirements;
• Legitimate Interests: Processing necessary for our legitimate business interests, including fraud prevention, security, and Platform improvement, where these interests are not overridden by your rights;
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, particularly for marketing communications. You may withdraw your consent at any time by contacting our support team.

5. Data Sharing & Disclosure

1winjili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the following limited circumstances:

• Service Providers: We share data with trusted third-party service providers who assist us in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, and customer support tools. All service providers are bound by data processing agreements and may only use your data to provide services to 1winjili;
• Game Providers: We share necessary session data with licensed game providers to enable gameplay. Game providers are contractually prohibited from using this data for any purpose other than delivering the game service;
• Regulatory Authorities: We disclose personal data to PAGCOR, the National Privacy Commission (NPC), law enforcement agencies, and other regulatory bodies when required by law or when we have a good-faith belief that disclosure is necessary to comply with a legal obligation or protect the rights and safety of 1winjili or others;
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of 1winjili's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy;
• With Your Consent: We may share your data with third parties where you have given your explicit consent to such sharing.

6. Cookies & Tracking Technologies

1winjili uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform.

6.1 Types of Cookies We Use

• Essential Cookies: Required for the Platform to function. These include session authentication cookies and security tokens. You cannot opt out of essential cookies;
• Functional Cookies: Remember your preferences such as language settings, game history, and display options;
• Analytics Cookies: Help us understand how users interact with the Platform so we can improve performance and user experience;
• Marketing Cookies: Used to deliver relevant promotional content. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 1winjili Platform.

7. Data Retention

1winjili retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

Specifically:

• Account Data: Retained for the duration of your account and for a minimum of 5 years following account closure, as required by PAGCOR and AML regulations;
• Transaction Records: Retained for a minimum of 5 years from the date of the transaction;
• KYC Documents: Retained for a minimum of 5 years following account closure or the completion of the relevant transaction;
• Support Communications: Retained for 2 years from the date of the last communication;
• Marketing Data: Retained until you withdraw your consent or request deletion, subject to any overriding legal retention obligations.

When personal data is no longer required, 1winjili will securely delete or anonymize it in accordance with our data disposal procedures.

8. Data Security

1winjili implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 1winjili Platform;
• Encryption of sensitive data at rest, including financial data and identity documents;
• Passwords stored using industry-standard one-way hashing algorithms;
• Multi-factor authentication options for account access;
• Regular security audits and penetration testing by independent security professionals;
• Strict access controls limiting employee access to personal data on a need-to-know basis;
• Comprehensive staff training on data protection and security practices.

While 1winjili takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use a strong, unique password for your 1winjili account and to enable any available two-factor authentication features.

9. Your Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 1winjili:

• Right to Be Informed: The right to be informed about how your personal data is collected and processed (fulfilled by this Privacy Policy);
• Right of Access: The right to request a copy of the personal data we hold about you;
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to Erasure: The right to request deletion of your personal data, subject to our legal retention obligations;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format;
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at [email protected] with the subject line "Privacy Rights Request." We will respond to all verified requests within 30 days.

10. Children's Privacy

The 1winjili Platform is strictly intended for users who are 21 years of age or older, in accordance with Philippine gambling regulations. We do not knowingly collect personal data from persons under the age of 21.

If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account on the 1winjili Platform, please contact us immediately at [email protected].

11. International Data Transfers

1winjili's primary operations and data storage are based in the Philippines. In some cases, your personal data may be transferred to and processed in countries outside the Philippines, for example where our service providers operate internationally. When such transfers occur, 1winjili ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to protect your data to the same standard required under Philippine law.

By using the 1winjili Platform, you consent to the transfer of your personal data to countries outside the Philippines where necessary for the purposes described in this Privacy Policy, subject to the safeguards described above.

12. Changes to This Privacy Policy

1winjili reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify registered users via email or a prominent notice on the Platform prior to the changes taking effect. The "Last Updated" date at the top of this page reflects the date of the most recent revision.

Your continued use of the 1winjili Platform after any changes to this Privacy Policy have been published constitutes your acceptance of the revised Policy. If you do not agree with the revised Policy, you must cease using the Platform and may request account closure in accordance with our Terms & Conditions.

13. Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the 1winjili Data Protection Officer:

• Email: [email protected]
• Subject Line: Please include "Privacy Policy" or "Data Protection" in your subject line
• Live Chat: Available 24/7 inside your 1winjili account dashboard
• Response Time: We aim to respond to all privacy-related inquiries within 5 business days

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with our response to your privacy concern.